Answer:
hygiene factors
Step-by-step explanation:
Herzberg's two factor theory divides how a company and its employees interact. He divided the employee-employer relationship in two factors:
- the motivators: factors that motivate employees to perform better and work harder.
- hygiene factors: factors that demotivate employees and if they didn't exist, the employees would actually work harder and be more motivated.
Herzberg believed in a democratic approach to management and that improving the job context would empower employees to start making their own decisions and perform better.