Answer:
1st question: B. inform you of coming trends.
Even after understanding your customer segment and satisfying your customers, you have to keep up with the market trends and the changing needs of customers if you need to be successful.
2nd question: C. Provide check boxes for each choice.
A simple question and check box type questionnaire is the best way to get customer feedback as it consumes less time to fill.
Step-by-step explanation: