Answer:
The correct option is C,failure to understand the beliefs and expectations of stakeholders causes the performance-expectations gap to grow larger
Step-by-step explanation:
A business must understand the priorities and expectations of its key stakeholders and respond to them as appropriate.
Failure to do so,bring about an enterprise where management team are moving eastward and stakeholders moving in another direction.
The performance-expectations gap is a metric used measuring how well the results of the company aligned to those expectations of stakeholders ,shareholders to be specific.
A management that failed to understand the rate of return expected by shareholders would have ended widening the gap between their performance and shareholder expectation of return on investment.