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Zenith Technologies has a very flat organizational system with few managers. Instead, it has a rigid system of clear, formalized goals, clear procedures, and cohesive work groups. In this case, the various components of the organizational system are acting as ________ to formal leadership by replacing the support and ability offered by leaders.A. attributesB. substitutesC. traitsD. detrimentsE. supplements

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Answer:B. Substitutes

Explanation: Substitute is a term used to describe a possible replacement,which is capable of executing similar task,meet the same needs and are closely related with similar characteristics.

Substitute leadership is a type of leadership where another leader or department can effectively executive or carry out the activities of another leader or department as effective and efficient as it can be done by the original person or department.

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