Question

Jill is an excellent technical writer. She has never missed a deadline and all her projects are of superior quality. She now wants to telecommute two days a week, so that she can spend more time with her family. She feels that she has proven her reliability. However, her boss is unable to comply with her request and gives her a substantial raise instead. Jill's disappointment demonstrates a breakdown in the ________ relationship.

a. Performance-reward
b. Effort-performance
c. Rewards-personal goals
d. Effort-satisfaction
e. Performance-achievement

Answer 1

The correct answer is letter "C": Rewards-personal goals.

Step-by-step explanation:

Jill is looking to spend more time with her family after an excellent performance at work as a technical writer. Therefore, her target has changed and she wants to devote more time to her family, rather than being an outstanding employee. However, permission is denied but she is given a raise in her salary as a reward not to discourage her.

Then, Jill's reward (raise in salary) and the personal goals (spend more time with her family) are entering in a conflict in this scenario.

Answer 2

c. Rewards-personal goals.

Step-by-step explanation:

Rewards-personal goals relationship measures the degree to which rewards from the organisation satisfys an employee's personal goals.

Jill worked hard to become a excellent technical writer and never missed a deadline. Her personal goal now is more flexibility (to telecommute 2 days a week so that she can spend more time with her family).

The organisation rewarded her with a pay raise. This however does not satisfy her personal need for more flexibility.