Answer: The fact that United creates a negative work environment represents an Ethical dilemma. Correct answer is 3.
Explanation:
An Ethical dilemma is a situation in which a choice has to be made between two options, none of which will result in the conflict being resolved in a way that is ethically acceptable.
In the case of United above, they may have chosen to make the work environment negative, as opposed to choosing another option that would also have been seen by the employees as negative.
We see that no option will result in the employees accepting the decision by United as ethical.