Answer:
The correct answer is letter "D": need recognition.
Step-by-step explanation:
The buyer decision process has five (5) steps: need recognition, information search, evaluation of alternatives, purchase decision, post-purchase behavior. In the first stage, need recognition, consumers identify there is a need that must be satisfied. That need can arise because of internal or external stimuli.
Thus, BC bottling is in the need recognition stage of the buyer decision process where the company will need to determine how to source fabric levels from other manufacturers.