Question

Which service process structure typically involves work flows with steps that vary from one customer to the​ next?

Answer 1

The correct answer to the following question will be "Front office".

Step-by-step explanation:

• The front office is responsible for monitoring reception and administrative tasks, including welcoming and giving visitors a beer, answering telephones, addressing client requests, and screening and delivery of mails.
• This therefore usually involves employment motions through phases which differ from certain client to another.