Answer:
1/24
Explanation:
This is a mutually exclusive event.
There are four possible floors and four people.
The probability that the first floor is selected is 1/4
The same probability exists for the second floor and the third and the fourth.
So, the probability of all four people choosing different floors is 1/4 * 1/4 * 1/4 * 1/4 = 1/24