Question

The VP of sales at universal containers requested that "Verbal Agreement" be added as a new opportunity stage. The Administrator added this new picklist value to the stage field, but found that the new value was not available to users. What should the administrator do?

Answer 1

The correct answer is letter "D": Add the new value to the appropriate sales process.

Step-by-step explanation:

SalesFroce is an online tool that follows the Customer Relationship Management (CRM) philosophy, thus, provides help in the interaction between companies and businesses. Different values can be added to different transaction processes in this tool.

In the example, the value "Verbal Agreement" was not available to users because the Vice President (VP) of the company did not link it with the corresponding sales process.

Answer 2

Add the new value to the appropriate sales process.

Step-by-step explanation:

There is a problem because the new opportunity stage (verbal agreement) is not getting to the users.

To ensure the new opt stage he needs to find the appropriate sales process to achieve this.

For example a sales process that has a feedback mechanism from end users. Also using a text base sales process will not achieve desired result, use of audio based sales process should be used.