Answer:
He forgot to click the show the readability statistics option
Step-by-step explanation:
By default, this option is turned off. Turning it on means that you want Word to display information about the reading level of you document. In addition to showing you the levels, it will also display the word count and readability score. You can enable this feature by clicking the proofing tab in the options dialog box and then selecting the show readability statistics under the option when correcting spelling and grammar in Word. Enable this option and the results of it will help you understand your writing.