Answer: d. Change and growth on the part of the client
Explanation: Change and growth on the part of the client after they achieve self-acceptance through reflective listening by the worker. Reflective listening gives clients the feeling that they are truly being heard and understood and it's a type of listening that involves the
paying of respectful attention to the content of words, thoughts and feeling expressed in another persons’ (client's) while understanding them from their perspective. It needs focused attention and active response to the client which is the basis for connection leading to change and growth and ultimately to the solution of problems of the client.