Answer:B
Explanation:Attention,gaining attention can be improved upon practice.Making first impression and to put cuatomers completely at ease.
Interest: the sales person also needs to maintain the interest of the customers.
Desire: the sales person has to creat enough desire in the customer's mind so that he or she can immediately buy the product.
Action:The customer might wants to buy the product but may not buy so it is important to know when to induce him directly or to remind the customer afterwards.
Satisfaction :After the customer has purchase the goods,you need to reassure the customer that he made the beat decision by purchasing it and the the product is very good.