Question

Resources and capabilities, such as interpersonal relations among managers and a firm's culture, that may be costly to imitate because they are beyond the ability of firms to systematically manage and influence are referred to as_______________

Answer 1

The correct answer is letter "A": socially complex.

Step-by-step explanation:

Individuals' skills and attitudes can be labeled as socially complex because it implies studying each person to determine why one individual has some set of abilities that others do not. Given a proper strategy, companies can take advantage of the different experiences and capabilities of their employees that represent part of the intellectual capital of the firm.

Answer 2

Socially Complex

Step-by-step explanation:

Social complexity is the study of human existence and everything it encompasses. When there is interpersonal relations amongst agent in a company like managers and firm's culture, it becomes expensive to follow because they are beyond the company's ability to systematically manage and influence because of the social complexities.