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Aradhya is the customer service manager for a mid-sized company. The number of callers who have complaints has suddenly increased. This is the first such instance where there has been a huge increase in
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Aradhya is the customer service manager for a mid-sized company. The number of callers who have complaints has suddenly increased. This is the first such instance where there has been a huge increase in the number of complaints. What kind of team should Aradhya assemble to help her determine the reason for the complaints?

User Menelaos Kotsollaris
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5 votes

Answer:

a problem solving team

Step-by-step explanation:

When an organization faces new problems that haven't shown up before, they can address then putting together a problem solving team. This type of team is formed by individuals who will try to solve an specific issue that just arose or issues that are starting to arise.

In this case, Aradhya is facing some new issues and there is a possibility that the tendency will continue.

User Peter Lindholm
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