Question Options:
1) Proactive strategy
2) Defensive strategy
3) Reactive strategy
4) Accommodative strategy
Answer: DEFENSIVE STRATEGY.
Explanation: A defensive strategy is a tool in marketing that is used by businesses to retain their valuable customers that can be taken away by other competitions.
In the defensive strategy, a business takes responsibility for an issue defensive strategy is one in which a company admits responsibility for a problem, but would do the least required to meet societal expectations.