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he​ _____ rate is the percentage of a​ company's customers​ (within a given span of​ time) who by the end of that time span have defected. A. ​leave-off B. churn C. defect D. bleed E. melt
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he​ _____ rate is the percentage of a​ company's customers​ (within a given span of​ time) who by the end of that time span have defected. A. ​leave-off B. churn C. defect D. bleed E. melt

User Avichalp
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Answer:

B) churn

Step-by-step explanation:

The churn rate refers to the percentage of customers lost by a company (usually during a 1 year span) either because they stopped a subscription or stopped purchasing its products.

The churn rate can also refer to the percentage of employees leaving or quitting a company during one year.

User Luke Cousins
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