Question

1. Understanding the Nature of Communication

The same process that applies to everyday communication applies to communication in the workplace. Understanding the steps in this process can help you craft more meaningful and effective messages.

Which parts of the communication process are described in the following scenario?

Helene types a brief informational update for the members of the budget committee into an e-mail message and hits "send."

While typing the e-mail message, Helene is engaged in .

A. idea information

B. message encoding

C. message transmission

By hitting the send icon, Helene is engaged in .

A. message transmission

B. message decoding

C. message encoding

Answer 1

In the course of typing the e-mail message,Helene is engaged in message encoding(B).

However, while hitting the send icon,Helene is engaged in message transmission(A).

Step-by-step explanation:

Message encoding is actual formulation of the message and the sender must bear in mind that the essence of communication is comprehensibility,as a result choose tone and words that are appropriate in a given circumstance.

On other hand,message transmission involves the sending of the message crafted earlier in the course of message encoding to the recipient .