Answer: False
Explanation:
The reason arrival characteristics in a queuing problem does not include the length of the queue is because the rate of arrival is state dependent.
This implies that late comers are not encouraged to join the queue if they observe a long queue at the moment they arrive.
Also the length of queue isn't part of the following 5 characteristics of a queuing system which are input process; system's capacity; service channel; process of service process; and dislike for queuing.