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The manager of the Conquest Casino notices that the security employees at the casino are treating customers impersonally. He sets a goal that they should make better eye contact and treat customers in a friendlier manner. This is a(n) _______ goal.

a. Behavioral
b. Objective
c. Task
d. Project
e. Procedural

1 Answer

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Answer:

a. Behavioral goal

Step-by-step explanation:

Behavioral goal -

It refers to the behavior of the person , which need to be altered according to same external factors , in order to be successful , is referred to as behavioral goal .

These goals helps for the self development of the human .

Similarly , in the given scenario of the question ,

The employees need to develop better behavior goals, to be friendly and by maintaining better eye contact with the customers , in order to attract more customers .

Hence , the correct option is a. behavioral goal .

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