Question

Robert is a young college graduate who is looking for a sales job in the pharmaceutical industry. In order to better his chances of being selected by employers, he decides to enhance his knowledge of the latest medications in the market. In this scenario, it is evident that Robert is trying to enhance his _________.a. ​industry knowledge

b. ​customer orientation
c. ​promotion knowledge
d. ​service resilience
e. customer knowledge

Answer 1

Answer: Industry Knowledge.

Step-by-step explanation:

Industry knowledge involves knowing a business' target market very well, knowing the latest trend and customers preferences in the market. Industry Knowledge can give a business competitive advantage in a market. Robert is acquiring industry knowledge to give him a better chance of gaining the sales job.