Question

Tom's Art Supplies used to sell art supplies through mail order catalogs, but the company's order takers often had difficulty deciphering their customers' handwriting on the order forms. Since switching to an online e-commerce site, Tom's has been able to enjoy the advantage of ______.

a. reaching new customers
b. reducing costs
c. increasing accuracy
d. increasing quantity ordered

Answer 1

Answer: c) increasing accuracy

Step-by-step explanation:

According to the question, as the business of Tom shifted towards online website on eCommerce platform, he can extract the advantage of accuracy increment because customer do not have to write orders form rather it can be done on website through typing.

Thus, there would no issue in handwriting misunderstanding or decoding by order takers which occurred on offline platform. Supplies will be done with correctly as preciseness in order are present now.

Other options are incorrect because decrement in cost, increasing order quantity and approaching new customers are not the consequence of shifting to eCommerce websites through online mode.Thus, the correct option is option(c).