Question

Managers need to be aware of exit and neglect behaviors in response to dissatisfaction because they impose a negative influence on the organization and its employees. These behaviors are initiated and felt by the employee rather than imposed by management. In addition to these​ behaviors, which are generally perceived to have a negative​ effect, voice and loyalty are also possible responses initiated by the employee. With this​ information, what can an HR Director do to maximize the possibility the dissatisfied employees will respond with voice or loyalty or​ both, rather than an exit or neglect​ response?

Answer 1

The HR director can do following things which can help in the reduction of exit or negligence of employee and increase in voice and loyalty;

• He can carry out monthly or weekly meetings which are employee based. Employees can voice their concerns in that meeting.
• Monthly bonuses to motivate employees and appraisals must be part of the routine to reduce dissatisfaction among the employee.
• A close look at the organizational culture must be taken to see what can be changed to make it more employee friendly, yet productive.