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The Service Manager at Universal Containers has configured Live Agent. However, the Agents are unable to see the Live Agent footer component in the console. Which configuration option should the Consultant
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The Service Manager at Universal Containers has configured Live Agent. However, the Agents are unable to see the Live Agent footer component in the console. Which configuration option should the Consultant verify

User Nilsocket
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1 Answer

6 votes

Answer:

They should verify that users are assigned the Live Agent feature license.

Step-by-step explanation:

The consultant should verify that users are assigned the Live Agent feature license in configuration.

User Lian
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