Question

Fatima is struggling in her job and is experiencing increased dissatisfaction. She related to you that her manager has been unfair to her because her manager gave a promotion to a coworker who deserved it less than she did. She has also said on numerous occasions that she does not like her manager. Just​ yesterday, Fatima shared with you that she intends to continue in her job. You have also been hearing from several other coworkers that she is complaining about her manager to anyone who will listen.​ Fatima's statement that she intends to continue in her job in spite of her dissatisfaction makes you think that Fatima will likely experience​ _______________.a. The cognitive component of her attitude about her managerb. The evaluation component of her attitude about her managerc. The affective component of her attitude about her managerd. Cognitive dissonancee. The behavioral component of her attitude about her manager.

Answer 1

Cognitive dissonance

Step-by-step explanation:

Cognitive dissonance is a psychological notion when an individual experiences thoughts and emotions that are not consistent (no matter the environment). In this example, it was expected from Fatima to quit her job (since she hated the manager). In spite of that, she continued to work. That caused the cognitive dissonance in her behavior, as she changed her attitude.