Question

After a customer buys a computer or receives service from Tech Geek, a service representative contacts each customer to conduct a survey. The survey information is a form of output.

A. True
B. False

Answer 1

B) False

Step-by-step explanation:

The survey information is a form of feedback which returns as information input to the company. Surveys are an extremely important tool that can help a company measure the perceived quality of their products or services. Any complaints received can help to improve the production process, and eventually improve your products and services. Some customers like being surveyed because they believe that the company cares about them and it increases their loyalty to the brand.