Question

Sofia, a restaurant manager, has been observing and analyzing the work process of the cooks, servers, and bussers because she would like to increase their productivity of employees. Sofia is engaging in ____ management.

a. quantitative
b. contingency
c. systems
d. administrative
e. scientific

Answer 1

E) scientific

Step-by-step explanation:

Scientific management was developed by Frederick Taylor and is part of the classical management approach. The whole purpose of scientific management is to improve efficiency manly through time and motion studies.

The production processes are studied in order to determine what is the most efficient way of doing them. Sofia was analyzing her employees' tasks to see if their were doing them correctly and efficiently. The time and motion studies are used to reduce the time it takes to finish a task, and the faster a task is finished, more tasks can be done.