Question

Meggwatt Inc. is a company that manufactures electronic accessories. It studies the market standards for products similar to the products it creates and uses them to improve the quality standards of its own products. In the context of total quality management (TQM), Meggwatt Inc. is most likely using _____.

Answer 1

Answer: Benchmarking

Step-by-step explanation:

Benchmarking process is a system in business used to measure and compare a company's performance against another. It is a measure used to determine the effectiveness of an organization's policies, strategies, programs, etc. Benchmarking helps a business or an organization to detect areas they needs to improve on.