Answer:
The probability that Umbrella returns any shipment is 0.0062.
Explanation:
Let X = the impurity level in the material per drum
Then it is provided that,
Also if the impurity level is more than or equal to 4% or 0.04 in any shipment, then Umbrella returns the entire drum to the supplier.
Compute the probability that Umbrella returns any shipment as:

Use the z-table fro left z-scores to determine the probability.
Thus, the probability that Umbrella returns any shipment is 0.0062.