Answer : 30,464
Method : 20% less as a multiplier is 0.8.
This is because percent is out of 100. But when converted to a decimal it is divided by 100. So a whole number is 1. But 20% less is 1 - 0.2 which equals 0.8.
Then you times the value by the multiplier to get the answer.
Therefore, it should be
38,080 x 0.8 = 30,464