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The most important determinant of service quality is ________ which refers to the ability to perform the promised service dependably and accurately. Group of answer choices empathy tangibles responsiveness reliability assurance

User Lateasha
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1 Answer

7 votes

Answer:

reliability

Step-by-step explanation:

Reliability -

The process of reliability is refers to as the method to accomplish the target with accuracy again and again is referred to as reliability.

It is also called dependability .

In any business the method is very important to grow and earn profit .

The method is adapted in the various fields like during the manufacturing process , the goods or service are produced with utmost reliability and accuracy in order to get get best and exactly same products .

Hence , from the given information of the question,

The correct term is reliability .

User Max Pleaner
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