Answer:
a)

b)
Variance:

Standard deviation:

Explanation:
For each tweet, there are only two possible outcomes. Either it got a reaction, or it did not. So we use the binomial probability distribution to solve this problem.
Binomial probability distribution
Probability of exactly x sucesses on n repeated trials, with p probability.
Can be approximated to a normal distribution, using the expected value and the standard deviation.
The expected value of the binomial distribution is:

The variance of the binomial distribution is:

The standard deviation of the binomial distribution is:

In this problem, we have that:

a.What is the expected number of these tweets with no reaction?

b.What are the variance and standard deviation for the number of these tweets with no reaction?
Variance:

Standard deviation:
