Answer: Irreversible
Explanation:
Irreversible communication is the communication in which message or statement that is passed on to someone while interacting that cannot be taken back or reversed. This conversation stays in mind of people with impact that cannot be undone.
According to the question, Enrique has made a negative comment on Kirsten which cannot be reversed and has impacted Kristen in hurtful manner.Even through,Enrique is sorry for the statement it cannot be undone.