Question

Read this scenario and answer the question that follows. SCENARIO As the elevator doors were closing, Professor Taylor yelled from the elevator to his assistant, "Oh, Ms. Jones! I almost forgot. Please call the dean to make an appointment. I'll be back in an hour to meet with her." If the doors had not closed, Ms. Jones would have let Professor Taylor know that the dean was out of the office for the rest of the day. Instead, Professor Taylor returned to campus unnecessarily. How could Professor Taylor have improved his communication to lead to a better result? He should have used more respectful language when speaking to Ms. Jones. He should have sent a memo through the campus mail to make a formal request. He should have sent an email earlier in the day to which Ms. Jones could have responded. His should have made his purpose for communication more clear.

Answer 1

He should have sent an email earlier in the day to which Ms. Jones could have responded.

Step-by-step explanation:

There are various channels and methods of organizational communication and knowing the right one to use at the right time can improve efficiency and productivity in the workplace.

Communication may be; face to face, on phone, through memos, emails, newsletters and other means.

If Professor Taylor had communicated with Ms. Jones earlier in the day through an email before leaving the office, then he wouldn't have had to return to campus unnecessarily.