Answer:
"c"
Step-by-step explanation:
Employee engagement survey is an activity used to find out the motivating factors that aid the performance of employees in their respective portfolios and also the demotivating factors that affect performance.
it is helpful in improving the staff efficiency and productivity , staff turnover ,customer retention , improved profit and making employees happier.
As it is obvious that that the employees of the financial services are not happy , it is a recommended solution to bring about a turn around