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Donna manages the service desk and makes routine decisions related to customer refunds and merchandise returns. Donna also oversees the daily tasks of the cashiers and front desk employees. Donna is a(n)
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Donna manages the service desk and makes routine decisions related to customer refunds and merchandise returns. Donna also oversees the daily tasks of the cashiers and front desk employees. Donna is a(n) ____ manager.

A. team leader
B. first-line
C. board
D. middle
E. upper

User Rahul Sondarva
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My guess are C or E. C because the board is high than the others E is like another word for board
User Anirvan
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