Question

The Web 2.0 revolution has changed the way businesses communicate with consumers and within their own organizations. Podcasts, wikis, and blogs can be used to build reputations, communicate with customers to increase visibility, and streamline internal communication processes.Businesses have embraced podcasting to broadcast repetitive information that doesn’t require . For example, some companies use podcasts to broadcast HR policies that can be accessed on demand.1. How can companies use wikis?a. To document internal work flows and processesb. To facilitate customer interactionc. For building professional networks

Answer 1

The answers are, a) To document internal workflows and processes and c) To build professional networks

Step-by-step explanation:

The wiki is a collaborative work tool. It is a website that can be modified by its users in a simple way and that allows information to flow within the company. Among the main advantages are: its flexibility, the ease with which it can be used and its low cost. In the company, the wiki is an excellent tool for sharing knowledge, encouraging participation in company projects, in which each user can add, edit or correct specific pages. In the company, the wiki facilitates the creation of content collaboratively and allows the information to be shared in a structured way.

The wiki as storage space and for sharing accessible information, such as project calendar, meeting balance, file sharing and working documents and description of products and services. Wikis are easy to install and learning to use is very fast. All works on the same document. This prevents the sending and forwarding of information by mail and allows the content on a common support to all, which can be corrected and reorganized by all. The wiki allows you to gather virtually, in a common project, collaborators who organize at a distance.