Answer:
E. A and B
Step-by-step explanation:
Prior to working at a VITA/TCE site, ALL VITA/TCE volunteers (greeters, client facilitators, tax preparers, quality reviewers, etc.) must: annually pass the Volunteer Standards of Conduct (VSC) certification test with a score of 80% or higher.
and
sign and date the Form 13615, Volunteer Standards of Conduct Agreement, agreeing to comply with the VSC by upholding the highest ethical standards.