Question

In an efficient customer response system, digital answering systems are used to monitor and respond to customer inquiries. True False

Answer 1

False

Step-by-step explanation:

For customer response system to be efficient, their must be human response to inquiries as this will create flexibility to the customer inquiries. Digital answering system is a programmed system that is more peculiar to some particularly frequently asked questions called FAQ, this may not really answers the question of customers.