Answer:
FALSE
Step-by-step explanation:
The project manager is supposed to facilitate the work of the project team and must, therefore, resolve the conflicts arising among project team members.
Conflict resolution is a key responsibility of project managers and according to the Project Management Body of Knowledge suggests five techniques for conflict resolution in project management namely:
1. Withdraw/Avoid: When there is likely to be outburst of temper
2. Smooth/Accommodate: Emphasize your similarities NOT differences
3. Compromise/Reconcile: Asking one party to step down for another
4. Force/Direct: Use of authority to over rule in the situation
5. Collaborate/Problem Solve: Adopt a unified or win-win position.
It is clear from the 5 methods that only in one case should a project manager withdraw but generally it is the project manager's responsibility to handle conflict resolution.