Question

A firm may have a goal to offer its customers the highest ________, as Medtronic does with its implantable medical devices that meet its customers' critical performance expectations.

Answer 1

Answer: Quality

Step-by-step explanation:

Firm must offer customer services with the highest quality to meet customer's expectations.

Answer 2

Answer: Quality

Explanation: The goals or objectives of a firm vary depending on the makeup as well as the values of the owners. The main objective of any profit-making organization is maximizing profit but secondary goals which may help them achieve this or market differentiation vary. Medtronic, a medical device manufacturer prides itself on making high quality products and is one of their goals.