Question

By building employees’ commitment to the organization, providing intrinsic as well as extrinsic rewards, and allowing all employees to monitor product quality, managers are using:

Answer 1

Decentralized Control

Step-by-step explanation:

When the manager allows all employees to monitor product quality, it is because he is giving every employee a bit of control over the production process. This is the definition of decentralized control: instead of having top management oversee all aspects of the company, middle, lower management, and even operating workers are deemed capable enough to excercise control in specific aspects of the company.

Intrinsic and extrinsic rewards also are related to decentralized control because these rewards act as incentives for the employees to take on more responsability, and as the question correctly point out, they also help build commitment to the organization.