Answer:



Explanation:
First we can define some notation useful:
C ="represent the event of incurring in operating charges"
R= represent the event of emergency rooms charges"
For this case we are interested on P(C) since they want "the probability that a claim submitted to the insurance company includes operating room charges."
We have some probabilities given:

Solution to the problem
By the complement rule we have this:


Since the two events C and R are considered independent we have this:

Now we can use the total probability rule like this:

And if we replace we got:


