Question

A sales representative at Universal Container needs assistance from specific product managers when selling certain deals. Product managers do not have access to opportunities, but need to gain access when they are assisting with a specific deal. How can a system administrator accomplish this?

A. Notify the product manager using opportunity update reminders.
B. Enable opportunity teams and allow users to add the product manager.
C. Use similar opportunities to show opportunities related to the product manager. D. Enable account teams and allow users to add the product manager.

Answer 1

The correct answer is letter "B": Enable opportunity teams and allow users to add the product manager.

Step-by-step explanation:

The situation portraits a gap between salespeople and product managers. Salespeople need assistance when selling certain products but product managers do not have access to those opportunities. In that case, a system administrator must link the two parties by enabling opportunity teams. Then, salespeople directly can add a product manager to the opportunity team according to the type of assistance needed.