Question

Jonathan Simpson owns a construction company. One day a subcontractor calls him saying that he needs a replacement check for the job he completed at 1437 Elm Street. Jonathan looks up the job on his accounting program and agrees to reissue the check for $12,750. The subcontractor says that the original check was for only $10,750. Jonathan looks around the office and cannot find the company checkbook or ledger. Only one other person has access to the accounting program. Jonathan calls you to investigate. How would you proceed?

Answer 1

I would tell to subcontractor that in this moment there is no ledger or some other person that could help me to check this out, also ill tell them that we will try to get this problem solved as soon as posible, but for now, we have wait for assistance to verify the information and escalate properly the situation.