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A supportive style of communication in which the sender expresses a willingness to consider the other person's position is called _________________.

a. control
b. provisionalism
c. problem orientation
d. empathy
e. neutrality

1 Answer

3 votes

Provisional communication is the right answer

Step-by-step explanation:

This involves acknowledging other point of view and willingness to listen and consider. So Provisional communication is the right answer.

Control communication:

Control over the entire process so that the expectation of the customer are satisfied.

Problem orientation:

Focused mainly on solving issue rather than finding reason behind.

Empathy:

Communicating ideas such that others understand it better.

Neutrality:

Communication will be threatening to the listener.

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