Answer: A) Construals
Step-by-step explanation:
Construals is the factor that influence that manner in which a person creates perception and tries to understand and interpret the activity and surroundings around them.
According to the question,Jeremy loves Carol and thus, he believes that she is an enthusiastic and courageous.But according to her co-workers she is rude. Therefore, both the parties have different way of interpreting about Carol's behavior
Other options are incorrect because relationships,impact and behavior is not getting affected through the assumptions made by co-workers and Jeremy about Carol.Thus, the correct option is option(A).