Answer:
a. Communication is a transactional process.
Step-by-step explanation:
In a transactional mode of communication, it involves a sender and also a receiver. A sender is a person that delivers a message to another person or group of people while a receiver is the person or group of people that receives, interprets the message being sent by the sender. Therefore the scowling facial expression by the interviewer is a characteristic of a communication by transactional process.