Gymtastic was able to serve large crowds of customers and then adjust operations to serve very few customers thanks to their competitive capability related to flexibility.
Step-by-step explanation:
Flexibility can be seen as somewhat a set of capabilities and as a means of competition within a specific environment, with very little consequence for time, commitment, costs or efficiency.
For both, product development and manufacturing approaches to be established, it is important to differentiate between the need to be agile and the demand need to be addressed, or the consumer value extracted from it.
Competitive capabilities have been described as the actual performance of a plant compared to its competitors, with consistency, availability, versatility and costs the most widely discussed capabilities.