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The two potential areas of customer satisfaction or dissatisfaction about a deliverable are:

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Answer:

Quality and Quantity .

Step-by-step explanation:

Amount and quality are two possible areas of client satisfaction or implementable disappointment.

  • The quantity represents the amount in which the situation is referred to by quality.
  • Quantity is always a word related to productivity, and can easily be quantified.
  • Quality is related to the general condition of a good or service and is not readily measurable so a more subjective analysis is required.
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